fionafrequency.com is dedicated to ensuring customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, were here to help. Please read our Return and Refund Policy carefully to understand your options.
Eligibility for ReturnsItems purchased from fionafrequency.com can be returned within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Requesting a ReturnTo initiate a return, please email us at [email protected] with your order number and reason for the return. We will provide you with further instructions on how to proceed with the return process.
Return Shipping- Customers are responsible for the return shipping costs unless otherwise agreed upon with our customer service team.
- We recommend using a trackable shipping service to ensure the safe return of your item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of